[VAPOR LAB] Team Grid (Corporate Officers)
02/06/2019[VAPOR LAB] Team Grid (Corpotate Management)
02/11/2019
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Status: Review And Update Status
Submitted on 11/23/2023 at 1:48 PM |
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Submitted On 11/23/2023 at 1:48 PM
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Status: Review And Update Status
Submitted on 11/23/2023 at 1:48 PM |
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Submitted On 11/23/2023 at 1:48 PM
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Status: Review And Update Status
Submitted on 11/23/2023 at 1:48 PM |
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Submitted On 11/23/2023 at 1:48 PM
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Status: Review And Update Status
Submitted on 11/23/2023 at 1:48 PM |
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Submitted On 11/23/2023 at 1:48 PM
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Customer Feedback
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Status: Review And Update Status
Submitted on 11/23/2023 at 1:48 PM |
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Submitted On 11/23/2023 at 1:48 PM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 11/23/2023 at 1:48 PM |
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Submitted On 11/23/2023 at 1:48 PM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 11/23/2023 at 1:48 PM |
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Submitted On 11/23/2023 at 1:48 PM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 11/23/2023 at 1:48 PM |
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Submitted On 11/23/2023 at 1:48 PM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 11/23/2023 at 1:48 PM |
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Submitted On 11/23/2023 at 1:48 PM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 11/23/2023 at 1:48 PM |
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Submitted On 11/23/2023 at 1:48 PM
Update Status: | | |
Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 11/23/2023 at 1:48 PM |
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Submitted On 11/23/2023 at 1:48 PM
Update Status: | | |
Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 11/23/2023 at 1:48 PM |
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Submitted On 11/23/2023 at 1:48 PM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 11/23/2023 at 1:48 PM |
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Submitted On 11/23/2023 at 1:48 PM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 11/23/2023 at 1:48 PM |
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Submitted On 11/23/2023 at 1:48 PM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 11/23/2023 at 1:48 PM |
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Submitted On 11/23/2023 at 1:48 PM
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Customer Feedback
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| Negative Experience |
Employee
Shepherdsville |
Status: Review And Update Status
Submitted on 11/22/2023 at 5:43 PM |
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Negative Experience for Employee Shepherdsville
Submitted On 11/22/2023 at 5:43 PM
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Customer Feedback
Employees cursing (using F word) in front of customers with Mrs. Edwards standing there. Asked employee to please next time refrain from speaking like that in front of myself or other customers and Mrs. Edwards just gave an excuse 3 employees quitting, 1 computer just quit and it’s almost Black Friday so sorry about that and dismissed it. This is not the first bad experience I’ve had with this store but I’m to the point it will be my last, with any of the stores. Bad customer service is one of the main reason’s companies lose business and sales drop. Hopefully things change.
How We Can Make Things Right
Evaluate management. How managers respond to situations, especially under stress. Re-train employees, especially higher up employees who don’t seem to care about customer service.
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Status: Review And Update Status
Submitted on 11/22/2023 at 2:07 PM |
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Submitted On 11/22/2023 at 2:07 PM
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Status: Review And Update Status
Submitted on 11/20/2023 at 8:16 AM |
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Submitted On 11/20/2023 at 8:16 AM
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Status: Review And Update Status
Submitted on 11/12/2023 at 5:15 AM |
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Submitted On 11/12/2023 at 5:15 AM
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Status: Review And Update Status
Submitted on 11/08/2023 at 1:00 AM |
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Submitted On 11/08/2023 at 1:00 AM
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Status: Review And Update Status
Submitted on 11/05/2023 at 11:04 PM |
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Submitted On 11/05/2023 at 11:04 PM
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Customer Feedback
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| Positive Experience |
Location
Shepherdsville |
Status: Review And Update Status
Submitted on 11/05/2023 at 6:29 PM |
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Positive Experience for Location Shepherdsville
Submitted On 11/05/2023 at 6:29 PM
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Customer Feedback
My husband and I came there looking to switch from disposable vapes to a full mid set up and Leslie and Anthony set us up. They took care of everything. We are so happy with our purchase and their customer service was amazing. So happy to be vaporlab customers now!
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Status: Review And Update Status
Submitted on 11/03/2023 at 6:06 PM |
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Submitted On 11/03/2023 at 6:06 PM
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Customer Feedback
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| Negative Experience |
Location
Elizabethtown |
Status: Resolved
Submitted on 10/09/2023 at 4:25 PM |
Customer
Requested
Followup |
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Negative Experience for Location Elizabethtown
Submitted On 10/09/2023 at 4:25 PM
Update Status: | | | Current Status: Resolved
Customer Feedback
Was told before selecting a house juice that it would be free since I used all of my points. It turned out to be $30. Way more than I would ever spend anywhere for a little 60ml bottle and the juice is making me sick can’t even use it. Never had this problem before with any vape liquid. This is the last time I’m visiting vaporlab really. The employees were friendly though. But there’s no way that should have cost that much. It used all my points and still ended up costing more than usual when I’ve never used my points before.
How We Can Make Things Right
I wish I could return the juice and get a refund and my points back.
Customer Has Requested to be Contacted to Followup
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Status: Review And Update Status
Submitted on 09/27/2023 at 3:26 AM |
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Submitted On 09/27/2023 at 3:26 AM
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Status: Review And Update Status
Submitted on 09/25/2023 at 8:21 PM |
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Submitted On 09/25/2023 at 8:21 PM
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| Positive Experience |
Pricing
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Status: Review And Update Status
Submitted on 09/19/2023 at 10:52 AM |
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Positive Experience for Pricing
Submitted On 09/19/2023 at 10:52 AM
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Customer Feedback
Just wanna say your DIY liquids are priced really well, best prices I’ve seen online, and definitely better than the shops up here in CT, thanks!
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Status: Review And Update Status
Submitted on 09/15/2023 at 6:23 PM |
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Submitted On 09/15/2023 at 6:23 PM
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Status: Review And Update Status
Submitted on 09/13/2023 at 5:25 AM |
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Submitted On 09/13/2023 at 5:25 AM
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Status: Review And Update Status
Submitted on 09/06/2023 at 3:24 PM |
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Submitted On 09/06/2023 at 3:24 PM
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