[VAPOR LAB] Team Grid (Corporate Officers)
02/06/2019[VAPOR LAB] Team Grid (Corpotate Management)
02/11/2019
Positive Experience |
Location Central Station |
Status: Review And Update Status
Submitted on 05/02/2021 at 2:35 PM |
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Positive Experience for Location Central Station
Submitted On 05/02/2021 at 2:35 PM
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Customer Feedback
Great customer service. Very friendly employees. They help you find what you’re looking for.
Positive Experience |
Location Shepherdsville |
Status: Review And Update Status
Submitted on 04/11/2021 at 2:53 PM |
Customer Requested Followup |
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Positive Experience for Location Shepherdsville
Submitted On 04/11/2021 at 2:53 PM
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Customer Feedback
It just needs delta 8 products and it’s perfect!
Customer Has Requested to be Contacted to Followup
Negative Experience |
Employee Central Station |
Status: Review And Update Status
Submitted on 04/01/2021 at 12:59 PM |
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Negative Experience for Employee Central Station
Submitted On 04/01/2021 at 12:59 PM
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Customer Feedback
Wasn’t very friendly and seemed more interested in his phone than assisting potential new customers
Positive Experience |
Location Shepherdsville |
Status: Review And Update Status
Submitted on 03/31/2021 at 7:51 PM |
Customer Requested Followup |
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Positive Experience for Location Shepherdsville
Submitted On 03/31/2021 at 7:51 PM
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Customer Feedback
I forgot my personal vape in Ohio, so I happened to find Vapor Lab on Google maps! Best choice!!! So helpful, great prices, and they saved me from buying disposables! I bought a new device for a great price and the vape juice, in house made, taste AMAZING!!!!!
The staff was absolutely wonderful and super friendly and helpful!!!!
Customer Has Requested to be Contacted to Followup
Positive Experience |
Products Central Station |
Status: Review And Update Status
Submitted on 03/30/2021 at 3:48 PM |
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Positive Experience for Products Central Station
Submitted On 03/30/2021 at 3:48 PM
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Customer Feedback
Hello,
My name is Sam and I am part of Extract Labs out of Boulder, CO. We are a veteran owned and operated company that extracts and formulates CBD products in-house. I see you already carry a wide variety, but I do think you would like some of the products we offer. I would love to send you some samples if interested. Please let me know if I can answer any questions for you. Have a great day!
Information about the company and products- https://www.extractlabs.com/catalog.
Thanks,
Sam
Positive Experience |
Employee Shepherdsville |
Status: Review And Update Status
Submitted on 03/02/2021 at 6:57 PM |
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Positive Experience for Employee Shepherdsville
Submitted On 03/02/2021 at 6:57 PM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
Positive Experience |
Employee Elizabethtown |
Status: Review And Update Status
Submitted on 02/15/2021 at 1:47 PM |
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Positive Experience for Employee Elizabethtown
Submitted On 02/15/2021 at 1:47 PM
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Customer Feedback
Brandon was really nice and helped me out choosing the right product and explaining the products really good!!
Negative Experience |
Location Central Station |
Status: Review And Update Status
Submitted on 02/10/2021 at 12:24 PM |
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Negative Experience for Location Central Station
Submitted On 02/10/2021 at 12:24 PM
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Customer Feedback
I have been going to the Central location for a while now. I have learned to avoid certain days because there is a certain employee there who’s hygiene is not a priority to them. Even with wearing a mask you can still smell him. I believe his name is Donnie. If I walk up to the door and see him in the store I will turn around and just come back another day so I don’t have to burn my nose.
But with the negative of that, there is positives. There’s 2 employees who are always great! Josh and Fred. Super helpful, friendly, and knowledgeable! They’re the reason I continue to visit this location.
How We Can Make Things Right
Talk to this employee about the importance of hygiene.
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Status: Review And Update Status
Submitted on 02/03/2021 at 9:52 AM |
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Submitted On 02/03/2021 at 9:52 AM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 02/02/2021 at 9:11 AM |
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Submitted On 02/02/2021 at 9:11 AM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 01/29/2021 at 12:47 AM |
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Submitted On 01/29/2021 at 12:47 AM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 01/28/2021 at 9:20 AM |
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Submitted On 01/28/2021 at 9:20 AM
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Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 01/27/2021 at 8:50 AM |
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Submitted On 01/27/2021 at 8:50 AM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 01/25/2021 at 9:41 PM |
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Submitted On 01/25/2021 at 9:41 PM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 01/25/2021 at 12:41 AM |
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Submitted On 01/25/2021 at 12:41 AM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 01/20/2021 at 6:53 PM |
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Submitted On 01/20/2021 at 6:53 PM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 01/19/2021 at 1:17 PM |
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Submitted On 01/19/2021 at 1:17 PM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 01/19/2021 at 12:05 PM |
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Submitted On 01/19/2021 at 12:05 PM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 01/19/2021 at 11:32 AM |
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Submitted On 01/19/2021 at 11:32 AM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 01/19/2021 at 8:29 AM |
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Submitted On 01/19/2021 at 8:29 AM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 01/16/2021 at 5:35 AM |
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Submitted On 01/16/2021 at 5:35 AM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 01/15/2021 at 4:59 AM |
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Submitted On 01/15/2021 at 4:59 AM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 01/13/2021 at 7:59 PM |
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Submitted On 01/13/2021 at 7:59 PM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 01/11/2021 at 8:50 PM |
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Submitted On 01/11/2021 at 8:50 PM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 01/11/2021 at 1:56 AM |
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Submitted On 01/11/2021 at 1:56 AM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
Negative Experience |
Employee Lyndon |
Status: Review And Update Status
Submitted on 01/03/2021 at 8:24 AM |
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Negative Experience for Employee Lyndon
Submitted On 01/03/2021 at 8:24 AM
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Customer Feedback
Hi, as i was leaving the store I overheard one of your employees talking about doing inappropriate stuff with children, i later asked a friend of mine who it might be and he said it’s Travis and that he’s known for doing this stuff. I will not be coming back to the store if you let people like this handle customers, he also had very bad personal hygiene.
Positive Experience |
Location Shepherdsville |
Status: Review And Update Status
Submitted on 12/26/2020 at 4:48 PM |
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Positive Experience for Location Shepherdsville
Submitted On 12/26/2020 at 4:48 PM
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Customer Feedback
Thought they overcharged me but it was my fault. Math error. They explained it and were very friendly.
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Status: Review And Update Status
Submitted on 12/09/2020 at 2:01 PM |
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Submitted On 12/09/2020 at 2:01 PM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 12/04/2020 at 8:34 AM |
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Submitted On 12/04/2020 at 8:34 AM
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Customer Feedback
Customer Did Not Provide Detailed Feedback
Positive Experience |
Products Elizabethtown |
Status: Review And Update Status
Submitted on 12/04/2020 at 12:51 AM |
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Positive Experience for Products Elizabethtown
Submitted On 12/04/2020 at 12:51 AM
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Customer Feedback
Great customer service. Very knowledgeable team. I got to tell you that one day my 18 year old daughter went in with me to purchase my husband a boxmod. I told the gentlemen blue, but my daughter jumps in and says “no” and goes over to the display and picked a different color. Needless to say I did not get the boxmod that day. I’m not complaining tho, the gentleman was very kind, professional and apologetic. Its good to know there are people out there that try to stick to the rules. The way he handled it was very professional.