[VAPOR LAB] Team Grid (Corporate Officers)
02/06/2019[VAPOR LAB] Team Grid (Corpotate Management)
02/11/2019
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Status: Review And Update Status
Submitted on 02/19/2022 at 3:44 PM |
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Submitted On 02/19/2022 at 3:44 PM
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Status: Review And Update Status
Submitted on 02/19/2022 at 3:43 PM |
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Submitted On 02/19/2022 at 3:43 PM
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Status: Review And Update Status
Submitted on 02/11/2022 at 4:23 AM |
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Submitted On 02/11/2022 at 4:23 AM
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Status: Review And Update Status
Submitted on 02/09/2022 at 11:04 AM |
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Submitted On 02/09/2022 at 11:04 AM
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Status: Review And Update Status
Submitted on 02/08/2022 at 3:14 AM |
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Submitted On 02/08/2022 at 3:14 AM
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Status: Review And Update Status
Submitted on 02/02/2022 at 11:52 PM |
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Submitted On 02/02/2022 at 11:52 PM
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Status: Review And Update Status
Submitted on 02/02/2022 at 12:42 PM |
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Submitted On 02/02/2022 at 12:42 PM
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| Negative Experience |
Employee
Shepherdsville |
Status: Review And Update Status
Submitted on 01/31/2022 at 3:07 PM |
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Negative Experience for Employee Shepherdsville
Submitted On 01/31/2022 at 3:07 PM
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Customer Feedback
Pretty bad customer service. Do not like being in the store when he is there
How We Can Make Things Right
Demote him from team lead, he is unprofessional. This store has plenty of other people that deserve the team lead position.
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Status: Review And Update Status
Submitted on 01/30/2022 at 4:35 PM |
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Submitted On 01/30/2022 at 4:35 PM
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| Negative Experience |
Other
Central Station |
Status: Review And Update Status
Submitted on 01/29/2022 at 11:32 AM |
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Negative Experience for Other Central Station
Submitted On 01/29/2022 at 11:32 AM
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Customer Feedback
I feel totally disrespect for something I said. It made me feel that I was just some stupid women. They made fun of me. I put what I need to say in the “other”. I also think they took what I said as being sexual when they laughed. Just bad business
How We Can Make Things Right
I just want to buy a different vape. The one I have is giving me headaches, my throat hurts because I have to pull to hard and hardly any smoke comes out. I’ll let y’all decide what you should do. I appreciate your understanding
| Negative Experience |
Employee
Shepherdsville |
Status: Review And Update Status
Submitted on 01/26/2022 at 4:47 PM |
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Negative Experience for Employee Shepherdsville
Submitted On 01/26/2022 at 4:47 PM
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Customer Feedback
So rude. Acted like I was imposing. Then when I had questions – acted like I was stupid. Such a jerk. I wanted to ask him what his problem was but I have more important things to do right now.
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Status: Review And Update Status
Submitted on 01/26/2022 at 3:50 PM |
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Submitted On 01/26/2022 at 3:50 PM
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Status: Review And Update Status
Submitted on 01/22/2022 at 5:07 AM |
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Submitted On 01/22/2022 at 5:07 AM
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Status: Review And Update Status
Submitted on 01/20/2022 at 7:04 AM |
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Submitted On 01/20/2022 at 7:04 AM
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Status: Review And Update Status
Submitted on 01/20/2022 at 7:04 AM |
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Submitted On 01/20/2022 at 7:04 AM
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Status: Review And Update Status
Submitted on 01/20/2022 at 7:04 AM |
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Submitted On 01/20/2022 at 7:04 AM
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Status: Review And Update Status
Submitted on 01/20/2022 at 7:03 AM |
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Submitted On 01/20/2022 at 7:03 AM
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Status: Review And Update Status
Submitted on 01/20/2022 at 7:03 AM |
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Submitted On 01/20/2022 at 7:03 AM
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Status: Review And Update Status
Submitted on 01/20/2022 at 7:03 AM |
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Submitted On 01/20/2022 at 7:03 AM
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Status: Review And Update Status
Submitted on 01/20/2022 at 7:03 AM |
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Submitted On 01/20/2022 at 7:03 AM
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Status: Review And Update Status
Submitted on 01/17/2022 at 6:54 AM |
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Submitted On 01/17/2022 at 6:54 AM
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| Positive Experience |
Location
Elizabethtown |
Status: Review And Update Status
Submitted on 01/17/2022 at 12:04 AM |
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Positive Experience for Location Elizabethtown
Submitted On 01/17/2022 at 12:04 AM
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Customer Feedback
Very Friendly and knowledgeable staff. Always able to answer my questions and help me find the products I need.
| Positive Experience |
Employee
Elizabethtown |
Status: Review And Update Status
Submitted on 01/16/2022 at 1:49 PM |
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Positive Experience for Employee Elizabethtown Sean Sluder
Submitted On 01/16/2022 at 1:49 PM
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Customer Feedback
She’s a great manager and always very helpful.
| Positive Experience |
Employee
Elizabethtown |
Status: Review And Update Status
Submitted on 01/16/2022 at 1:47 PM |
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Positive Experience for Employee Elizabethtown
Submitted On 01/16/2022 at 1:47 PM
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Customer Feedback
She is very sweet and helpful.
| Positive Experience |
Products
Shepherdsville |
Status: Review And Update Status
Submitted on 01/05/2022 at 9:30 PM |
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Positive Experience for Products Shepherdsville
Submitted On 01/05/2022 at 9:30 PM
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Customer Did Not Provide Detailed Feedback
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Status: Review And Update Status
Submitted on 01/02/2022 at 6:30 AM |
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Submitted On 01/02/2022 at 6:30 AM
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Status: Review And Update Status
Submitted on 01/01/2022 at 6:58 AM |
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Submitted On 01/01/2022 at 6:58 AM
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Status: Review And Update Status
Submitted on 01/01/2022 at 2:29 AM |
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Submitted On 01/01/2022 at 2:29 AM
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| Negative Experience |
Location
Shepherdsville |
Status: Review And Update Status
Submitted on 12/29/2021 at 4:36 PM |
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Negative Experience for Location Shepherdsville
Submitted On 12/29/2021 at 4:36 PM
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Customer Feedback
I have bought 3 valporesso devices totaling 120$ plus. 2 malfunctioned and one broke completely. The first two I couldn’t return because, even though I purchased them in the previous 3 weeks and paid with my debit card, I didn’t have the physical receipt. I was out 70$. The next device I bought malfunctioned and wouldn’t work at all one day, for an entire day, but basically when I go to return it, they put a pod in it and say it works fine. Obviously it did work at that point, but I’m not new to the device and it wasn’t working the day before so it has a malfunction, but again no return, even with the receipt, box, charger, instruction manual, and receipt and it being less than 30 days old, again! I cannot use a device I cannot depend on! This is my first experience with vaping and it’s been very frustrating and I can see why people often don’t want to make the switch. I have also bought several E juice from vapor lab and all of them have the same dull flavor. I have probably wasted 60$ or more trying to like the ejuice sold at your store that you make there. I had to go to a different store to get a pre mixed juice that was decent. Each time I ask what flavors you all have and each time I am offered only juice you make there, each time I try it, and each time it has the same terrible dull taste. Some of your staff is less than helpful. They speak like everyone knows the lingo and if you’ve never vaped you have no idea what they’re talking about when you ask them questions. They don’t know why your device doesn’t work and can’t do anything to help you. I cringe having to come in there because I know it’s going to be less than pleasant because they aren’t helpful. I have wasted so much money in your store on your products. I have probably spent 180$ in total that’s been wasted and your staff hasn’t tried to replace or refund anything. It’s like nobody cares. I thought you might like to know my experience with your store, staff, and products has been frustrating and expensive!
How We Can Make Things Right
I would like a refund for some of this and an exchange for a dependable device and some juice that is not made at your store. 180$ worth would make it hurt less. I also would like to know if there is a sonically product that is more dependable and better quality but similar to the vaporesso xros2. I have bought two of the xros2 and one mini and have wasted a ton of pods with the bad juice and devices and they’re not cheap either.
| Positive Experience |
Employee
Shepherdsville |
Status: Review And Update Status
Submitted on 12/26/2021 at 1:00 PM |
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Positive Experience for Employee Shepherdsville
Submitted On 12/26/2021 at 1:00 PM
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Shelby
Rewards #: 5024287586
Ratcliff
(502) 428-7586
Customer Feedback
Tristan is the best employee at this location. Always super knowledgeable and gives great recommendations. By far makes the experience better!
