How much it would be for 3 of the 186650 batteries do have coils for the 3 batteries tank and coils for my black Valkyrie tank

I bought A vape
from you all that you recommended. It is leaking all over the place y’all tell me cause I lay it on its side. Or it’s in the car which makes no difference to me. One way or the other if you would have said something about this before I had bought it. I would never have bought it. I said now you won’t wanna give me any kind of refund or anything. You look at me like I’m kind of stupid you know what well we’re done with you. T I have spent way too much money in there.
I have this.

The person who helped me was Twain(not sure if I spelled it correctly)

I came in and said hello to Fred and Twain isn’t familiar to me. I asked some questions to Fred and he told me he was on break. So I apologized to Twain and told him what mods and juice I needed. When I asked for recommendations for flavors I was told that he couldn’t help me any further. I told him I apologized and said sorry again. But was put off and he said I could call the owners but wouldn’t not change his stance on helping me. I joked and said I apologized and I can’t get alittle redemption since this is the first time we have talked? He said no and I needed to come up with my own recommendations. And told me I can file my complaints with the owner

Employees cursing (using F word) in front of customers with Mrs. Edwards standing there. Asked employee to please next time refrain from speaking like that in front of myself or other customers and Mrs. Edwards just gave an excuse 3 employees quitting, 1 computer just quit and it’s almost Black Friday so sorry about that and dismissed it. This is not the first bad experience I’ve had with this store but I’m to the point it will be my last, with any of the stores. Bad customer service is one of the main reason’s companies lose business and sales drop. Hopefully things change.

She was very knowledgeable and very friendly. She took care of my needs. I have recommended this location to all of my friends who vape. I live in Depauw indiana which is about 45 min just to get to the bridge. So I drive a long way to come to this location because everyone there is so friendly and welcoming to me. Let’s face it…that’s hard to find in this day and age. I don’t know how much money Morgan makes but she deserves a raise. Kudos to Morgan! Thanks Morgan for making my experience there a positive one. I’ll be back in a few weeks!

Fred is a very delightful customer service representative. He has helped me me on many occasions with my vape mod. I asked him about hiring and he explained to me to come to this sight but I’m having trouble finding out how to apply for employment. I would like to apply at this Central location. Could you please help. Thank you
Stacy Eaton
502-656-2137

Fred is a very delightful customer service representative. He has helped me me on many occasions with my vape mod. I asked him about hiring and he explained to me to come to this sight but I’m having trouble finding out how to apply for employment. I would like to apply at this Central location. Could you please help. Thank you
Stacy Eaton
502-656-2137

Every single time I go in, they know my name and phone#. It’s always a great time when I visit. Major props to Josh and Fred.

This store is the best! Moe and Lily are always so sweet, and they always get me set up how I need! They’re both amazing in the lab, and it never fails that they think up a juice for me to try. Recently, they’ve got me hooked on the “Rainbow Drops”, and the signs they make to advertise the flavor of the month are always so cute! I think Lily makes them, and both her and Moe are the best employees you guys have. This store is my Go-To no matter what. After bad experiences at the other Vapor Lab stores, I gave Jtown a try and I’ll never go to any other stores.
The other employees (the other three guys) are awesome too, but I usually only deal with Moe and Lily. I’m happy to see how they’ve grown too -hearing that Moe is now the store manager and Lily is the team lead. They deserve it! It’s also awesome that you guys are open later than the other stores, even if I only go to this location. I will always go out of my way to go to the Jtown location.

She was great. Literally blew my mind and had an out of body experience due to her expertise. Cannot wait to tell my friends and send more business her way!

I don’t who the store people were there were two of them walked ul to door right at 755 Wednesday night drove all the way from Bardstown told them and said they was closing and locked the door in my face. I come here all the time I may need to find some place else if people can’t take 2 minutes to sell me a bottle of juice. Thanks my name is Tim if you need to call me my number is 502-510-5518

Pretty bad customer service. Do not like being in the store when he is there

So rude. Acted like I was imposing. Then when I had questions – acted like I was stupid. Such a jerk. I wanted to ask him what his problem was but I have more important things to do right now.

She’s a great manager and always very helpful.

She is very sweet and helpful.

Tristan is the best employee at this location. Always super knowledgeable and gives great recommendations. By far makes the experience better!

On 6-30-21 @ 10:00am I was inside the Vapor Lab store in Elizabethtown, ky. store to purchase both juice, and coils as well. I have been a longtime customer at this store for a number of years. I receive 10% off my purchases because of military. I had also received a text from Vapor Lab giving me $5.00 off my next purchase,
So i purchased a $44.99 bottle of juice, and a 4 pack of mess coils for $16.19, which came to a total of $61.18 BEFORE tax. So with my military discount, and the additional $5.00 off that was sent to me, I should have received a TOTAL of $11.11 OFF MY PURCHASE. Despite this VERY FACT, I received a TOTAL of $6.80 off my purchase. Unfortunately, I DID NOT realize this until I got home, and looked at the receipt.

So WHY was I NOT GIVEN the $11.11 off my purchases? Why was I ONLY GIVEN $6.80 off my purchase? As far as I am concerned, I feel as though someone went into my pocket, and stole the remaining $4.31 that is owed to me!!!!! It may only be $4.31 that is still owed to me, but this IS ABOUT PRINCIPAL HERE!!!! So i take it that the store employee either pocketed the $4.31 that is owed to me, or he made some type of EXECUTIVE DECISION to not given to me what I am RIGHTFULLY entitled to receive??!!

I have now made an EXECUTIVE DECISION to take my business elsewhere, and will no longer spend my hard earned money at Vapor Lab.

Todd

Think I asked too many questions about vape vs smoking and used smoking ref…..WAYYYY too much.
Maybe I should try another location….could hear the frustration and the eye’s show ALOT

Sorry Bright eyes…..
Maybe I should just used the competition across the street!

Wasn’t very friendly and seemed more interested in his phone than assisting potential new customers

Customer Did Not Provide Detailed Feedback

Brandon was really nice and helped me out choosing the right product and explaining the products really good!!

Hi, as i was leaving the store I overheard one of your employees talking about doing inappropriate stuff with children, i later asked a friend of mine who it might be and he said it’s Travis and that he’s known for doing this stuff. I will not be coming back to the store if you let people like this handle customers, he also had very bad personal hygiene.

Super knowledgeable! Extremely friendly. Full of advice. Very helpful and kind. I was going to Up n Smoke because they have deals on juice that NO ONE can compare to. In fact, their 30ml bottles are 2 for $7 and that beats the comp BY A LANDSLIDE! But because I enjoy Josh’s company so much, I FAITHFULLY come here and LOYALLY buy my coils, mods, drip tips, and accessories. I even my juice from here occasionally just to show my support and continued patronage even though I know there is quality juice for less, just 2 miles away. That goes to show just how much of an influence Josh has on the customers and how amazing he is!!! If it were not for him, i would definitely take my business elsewhere and not think anything of it. I wish i had the name of the another rude employee that was unnecessarily mean, offensive, and abrasive. When i see him there (rather quiet, seemingly timid, MEDIUM height, average looking, sandy blonde haired white fella with an underdeveloped personality) and Josh is at the Jeffersontown store, i WALK OUT!!! He handles customers poorly and i cant believe he is actually even an employee there still. YUCK!!!

I had a legitimate issue with a brand new battery that I bought from Vapor lab. My wife and I have been doing business with vapor lab for over four years. Previously bought three batteries of a different brand they continued to break down easily but we never complained. Bought this new battery and it worked great the first day but after that it was getting really hot when you would hit it. It was nowhere near as smooth and I tried numerous different wicks from different packages. Talked with a sales associate and he basically tried to give me a tutorial of how to Vape. I’ve been vaping for 10 years I told him I don’t need to be told how to Vape I think there’s something wrong with this battery.
He referred me to the manager which my wife and I both know. He briefly let me explain what my issue was and then took the battery to the back. I could hear him in the back hitting the battery or vaping it over and over again and then I can hear him coughing numerous times after vaping it. I was highly concerned about this especially with this being COVID-19. He brought it back to me and said man I don’t know what you’re trying to say there’s nothing wrong with this battery I was hitting it at 50 with no problems. I was a little blown away that he would be sucking and coughing around my battery with COVID-19 I had no idea he was going to do that. I tried to explain to him what my experience was with it I’ve been vaping for a long time and sometimes batteries can get shorts in them which caused them to act funny and I only Vape at 15 not 50. I asked him about the coughing how I heard him back there coughing after every hit He told me it’s because I’m not used to the nicotine and there was only 3 mg in it so that made no sense to me. Basically we were at a standstill Or a impasse and he was not interested at all at trying to understand what was going on with me and the battery. I told him I’ve never complainred I’ve never tried to return anything in four years and he did not care less. We spent hundreds and hundreds of dollars in there every month. Well I was a little setback and I felt like our business was not valuable to him at all. So I told him I guess I can take my business elsewhere and he said “ OK then see you later” I said OK and started walking to the door I was not being confrontational at that point at all and was just walking out. He smartly yelled from the back you have a nice day now OK.. I was like wow that’s how you treat somebody that’s done business with you for four years. I own my own business I am not a scammer or try to get things for free you could take one look at our account and tell we spend a lot of money in there.
Long story short I just go across the street to the other vapor shop where I know both of those gentleman very well. Buy the exact same battery and was no longer having the issues with it. So we compare the two batteries back to back the one I bought from you was hitting very harshly with the same bowl on top the new one was working great. And has been working great every sense for a week now. I wanted so badly to walk back into that store and throw that right in his face but I thought to myself it is not worth it. For one he’s going to start sucking coughing and blowing all over my battery and probably kill me with COVID-19. I’m being a little Sarcastic but you get my jest. You have completely lost my business over this though and it’s sad. You need to know how he treats people when they have issues. I understand about a return policy but when you have a customer that’s been there for four years and has never caused any problems and has always been faithful to your business there comes a time where you have to exhaust every option to try and understand what it is they are going through. I’ve literally bought at least 15 to 20 batteries from you guys over the years. When I say batteries I mean mods or e-cigs. I may not know the exact lingo.
I’ve been in the store in the past and seen him give other people nasty attitudes. I just wanted to make you all aware of my experience being a business owner myself I would want to know if my employees treated one of my customers that way.

What happened to Austin? He always used to make the most fire coils and I haven’t seen him in months. Me and some of my friends keep trying to catch him in there so we can get some of his coils but he isn’t in there ever and they don’t have his coils stocked up either. Me and a couple of others have been needing some customs that aren’t trash. Let us know which shop he’s at so I know where to go to buy coils at now.

What can’t I say. She’s an absolute gem, an amazing person and sooo knowledgeable about everything! I love coming in when she’s working!

He’s definitely the man! He’s so amazing at his job, you can tell he loves what he does

Such a beautiful person! She always makes my visit worth while!

She’s amazing at what she does! She’s friendly, knowledgeable, and super great with anyone!

Amazing and friendly dude!